Medical Services
Program faculty, the Program Director, and the Medical Director are not permitted to participate as health care providers for enrolled students. Students must access non-emergent medical care as needed based on their private health insurance plan.
Students who are enrolled in the university-sponsored health insurance plan may access TextCare for their healthcare services and needs. TextCare provides convenient access to medical support, allowing students to connect with healthcare professionals for evaluation, guidance, and treatment when appropriate. This service is intended to support student health and well-being by providing timely, accessible care.
Hospitals
There are two hospitals in the immediate vicinity: Claiborne County Hospital, 1850 Old Knoxville Road, Tazewell, TN, and Appalachian Regional Hospital (ARH), 3600 W. Cumberland Avenue, Middlesboro, KY. Both hospitals have emergency services 24 hours a day, seven days a week. Hospital care is not included with tuition; therefore, students are required to pay all charges for services rendered.
Mental Health Counseling Services
Students have access to confidential mental health counseling through the Office of Mental Health Counseling and can make confidential appointments online. Students may also complete confidential mental health screenings, access information and directions on handling mental health emergencies on and off campus, and gain assistance in obtaining mental health counseling while completing educational activities off campus.
StudenLife by Empathia Online Mental Health Therapy
StudentLife is a counseling service made available to all LMU students regardless of campus location. This service provides assistance with stress and anxiety concerns, school performance issues, as well as financial concerns. Students may contact StudentLife at 1-855-695-2818.
After-hours mental health emergencies:
Call 423-869-6277
After-hours calls to the LMU Office of Mental Health Counseling are forwarded to a call center staffed with professional mental health counselors who will assist callers. This service is also available at any time during the weekend, holidays, and when the campus is closed for inclement weather.
*Please note: In the case of a medical or psychological life-threatening emergency, call 911 immediately.