ACADEMIC GRIEVANCE POLICY
If an LMU-Harrogate PA Student has a grievance about an academic issue, the student must first discuss the matter with the Course Director. If the academic grievance is unresolved after meeting with the Course Director, the student may discuss the matter with the Director of Didactic Education (during the Didactic Phase) or the Clinical Team (during the Clinical Phase). If the academic grievance remains unresolved, the student may bring the matter to the Program Director for final resolution.
STUDENT (NON-ACADEMIC) GRIEVANCE POLICY
All student allegations of student mistreatment are taken seriously by the individual programs housed within the School of Medical Sciences (SMS). SMS expects faculty, staff, and students to demonstrate respect and professional concern by holding one another to the highest standards in learning, without abuse, humiliation, or harassment of any kind. This includes avoidance of exploiting a relationship for personal gain or advantage and demonstration of the highest ethical conduct in all settings. Mistreatment is considered destructive of the principles that guide the mission, vision, and goals of the programs.
Students should contact the Office of Institutional Compliance/Title IX Coordinator (423-869-6315) as soon as possible for any grievance stemming from sexual harassment, racial discrimination, or any other discriminatory act (https://www.lmunet.edu/office-of-institutional-compliance).
All instances of student mistreatment, not covered via Title IX, must be reported promptly by the student to the program (https://www.lmunet.edu/school-of-medical-sciences/sms-policies). Students wishing to report a concern are advised to seek out any faculty member, including the Program Director or Medical Director, to discuss the allegation of mistreatment. All encounters with students regarding concerns of mistreatment will be documented, and a copy of the grievance will be maintained by the program. An informal resolution may be sought in this matter. Students who experience mistreatment in a clinical setting should seek out a member of the Clinical Team. If the matter remains unresolved or if the mistreatment occurs again, the student may file a formal complaint via the Program’s Student Progress Committee. This is considered the final step in the process. The Student Progress Committee will then review the matter and seek out appropriate consultation. The SPC will follow its policies and procedures regarding student notification of the meeting outcome(s).
For additional information, including how to file a student grievance, please see the School of Medical Sciences' “Student Grievance Policy: Mistreatment” (https://www.lmunet.edu/school-of-medicalsciences/sms-policies)or contact the Dean of the School of Medical Sciences directly.